Office Policies

Office Policies


  • Delta Dental – MA
  • Blue Cross Blue Shield – MA
  • MetLife PDP
  • Guardian
  • Altus Dental
  • We process claims for all insurance companies as a convenience to our patients.

Dental Insurance is different from Medical Insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage. The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The estimate is never a guarantee of benefits or the amount that will be paid. We will file all insurance claims as a courtesy to our patients. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Financial Policy

Payment for professional services is due at the time Endodontic treatment is provided. Our treatment coordinators work closely with you to provide payment options for you to have your Endodontic treatment. They will contact your dental insurance company to determine the level of benefit your plan provides and provide you with an estimate of your co-payment. We also offer no interest financing through several outside financial sources.

We also offer CareCredit® as a financing option to help pay for dental procedures your insurance may not cover. CareCredit® offers both No Interest* financing or low minimum monthly payment options so you can take care of your dental health.

Click on the link below for more information or to apply for financing.

Care Credit

Cancellation Policy

Kindly provide at least 48 hours notice for any appointment that needs to be rescheduled. Appointments cancelled in less than 24 hours may be subject to a cancellation charge.